Privacy Policy for Repeat Glass LLC

Effective Date: April 22, 2022

Repeat Glass LLC ("we", "us", or "our") is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website, customer portal, and services. By using our services, you consent to the practices described in this policy.

Information We Collect
1.1 Personal Information: When you sign up for our services, we collect basic contact information, such as your name, address, phone number, and email address.
1.2 Service History: We maintain records of your glass collection service history, including dates of service and the types of materials collected.
1.3 Website and Customer Portal: We may collect information about your interactions with our website and customer portal, such as your IP address, browser type, and pages visited.

How We Use Your Information
2.1 Service Provision: We use your personal information to provide and maintain our glass collection services, process payments, and communicate with you about your account and our services.
2.2 Communication: We may send you automated emails and SMS messages to confirm your service appointments, provide updates about your account, and share relevant information about our services.
2.3 Improvement of Services: We analyze aggregated and anonymized data to improve our services, website, and customer experience.

Information Sharing and Disclosure
3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business and providing our services, such as payment processors and email service providers.
3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

Data Security
4.1 We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
4.2 Despite our efforts, no data transmission over the internet or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security.

Your Choices
5.1 Account Information: You can update or correct your account information by logging into your customer portal or contacting us directly.
5.2 Communication Preferences: You can opt-out of receiving promotional emails or SMS messages by following the unsubscribe instructions provided in those messages.

Third-Party Links
6.1 Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy
7.1 Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

Changes to this Privacy Policy
8.1 We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of the policy.

Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Repeat Glass LLC
info@repeatglass.com
216-770-4300